HealthEast Improves the Top Measures of Post-Surgical Outcomes for Total Joint Replacement

HealthEast, a mid-size hospital system in Minnesota, impacted key clinical metrics of patient outcomes and experience using patient engagement technology that educates patients starting in the pre-op period and continuing throughout the full episode of care.

In doing so, the health system proved the ability of digital connections outside the hospital to engage patients in their care and impact post-surgical outcomes. 

Key findings include: 

  • More patients going home safely – HealthEast decreased discharge to a skilled nursing facility by 36%. Discharge destination was a statistically significant finding. Patients with access to the solution were 1.54 times more likely to be discharged to home rather than a SNF.

  • Better post-surgical outcomes – readmissions reduced by 18% and ED visits reduced by 36%

  • Improved care team efficiency – day of surgery cancellation reduced by 48% and length of stay reduced by .11 days or 4.6%, keeping operating rooms functioning on schedule and discharging patients faster to make room for additional surgeries to be performed

  • Medicare patient outcomes equal to those with private payers – The impact was the same among both publicly- (Medicare and Medicaid) and privately-insured populations – an impressive finding, given that publicly-insured populations are often associated with worse post-surgical outcomes.  

Source: HealthEast, Total Joint Replacement Study July 2017 – July 2018, based on 972 patients